Cancellation: Telkom is absolutely USELESS!!!

I am still being billed for a service that is now non-existent. I have logged numerous disputes to rectify this but I am still receiving invoices for this ADSL service of which I submitted a cancellation request on 1/06/2018. Please can you sort this out as I am tired of this back and forth, for goodness sake, the level of incompetence is frustrating.

I have logged around 4 disputes already reference numbers ********** 7, ********** 3, ********** 0 & ********** 3 of which 3 were reported back as resolved, guess what IT HAS NOT BEEN RESOLVED.

The latest dispute ********** 9 was logged on 25/09/2018. Please can you sort this **** out now. The invoice dated 9/09/2018 states that there’s an outstanding amount of R1291.32 FOR WHAT!!!!!!! I’ll tell you what, a balance carried over from July & August of R1271.88 and interest of R19.44 for late payment – I’m not paying anything until I receive an invoice with the correct amount, and you can forget about the late payment interest as well. The service was cancelled in June, modem and phone was in the bin in July. How is it possible that I was charged for August, for goodness sake, no wonder Telkom’s ADSL subscriptions are at it’s lowest EVER! I will not pay until I receive an Invoice with the proper amount.

Sort this out please.