CANCELLATION - TELKOM *** since May 2015

Dear Peter,<br> CANCELLATION OF: ***- ACC *** - TELKOM CANCEL *** - <br> MWEB RE: ***A. <br> Please, can you assist I have been trying to cancel my telephone line ***.. This line was held with MWEB, they duly cancelled then from this I took a ref no: and had to give this to Telkom this is what I was instructed by both parties. I have been trying since May 2015 - paid 836.00 to Telkom plus 440 to Mweb. The sub with MWEB is cancelled. I am still getting emails/statements to saying, I need to pay for July usage of this line. <br> I have written to the Manager James Siebert countless times, no replies. I have duly, went into the store and asked what must I do. I have written emails to the cancellation email address on the website. I had family go into, the store to find out about this. I have cancellation ref: but I have accounts saying I used the ADLS line and I have a bill of R1 600. I have moved abroad and find this ridiculous and disappointing how we lack process in a company such as this. PLEASE ASSIST. As this next thing unfairly this will be sent to credit bureau. This is grossly unjust. Please can you help me. kind regards Ms B Lewis.