Cancellation taking 3 months!!!

<p>I have sent a request for cancellation on the 14th of March 2017 expecting a company like Telkom Mobile to accept the cancellation and follow through. My first shock was that it will take 21 working days for someone to phone me. I waited and as expected no one phoned. I had to raise ticket after ticket at the store and at ther call centre. Now it is three months down the line and I was just told "Your contract will be cancelled, but only after 21 working days" This is the service I get after three different agents have escalated the issue. Shocking!!</p> <p> </p> <p>I would not recomend Telkom to anyone.</p>