AM
Ashreen M
1 reviews | Active since Feb 2016
03 Feb 2016, 10:10
Cancellation still not done since Nov 2015
I am really frustrated with dealing with Telkom/8ta. I have been trying to cancel my contract since Nov 2015 and to date this contract has not been cancelled. I keep calling and emailing Telkom/consultants and nothing is happening. Is this how you get customers to remain in a contract they no longer wish to have? Can someone URGENTLY contact me to sort this matter out.
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Telkom's replyOfficial
03 Feb 2016, 11:57Hello Ashreen31,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Telkom's reply03 Feb 2016, 11:57
Official
Hello Ashreen31,
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team