MA
Moeneefa A

1 reviews | Active since Jan 2016

30 Jan 2016, 15:01

Cancellation requests not activated after 4 months

Still no response to my cancellation query. Get your act together. No way can a cancellation request be delayed for so long. Complained on this site. Facebook, sent email to both cancellation email addresses. S3nt email to hp@telkom Nothing but canned responses that the request was received no further feedback.

0
Replies (1)
Telkom
Telkom's reply30 Jan 2016, 15:13
Official
Hello moen578,

Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.

We sincerely apologise for the inconvenience.

Kind regards
Igsaan
Telkom Social Media Team