Cancellation request not done since December 2015!

I have requested to cancel my ADSL service as well as my line on the 7th of December 2015. Was told that it will be processed with 30 day notice from December. January came, line still not cancelled, no trace of my call with Telkom. Was told that it will be actioned immediately and NO further billing will occur.<br> <br> February I received an outstanding amount and service still not cancelled. Contacted Telkom again, I was told that nothing will be actioned if not in writing. They send me a form to complete and where to send it to. That was 11 February 2016. End of February I received another charge for the month. I phoned Telkom again and re-send the email again and was told it will be resolved.<br> <br> March I receive another bill with a threat that my service will be suspended. Again I forwarded the email to the provided email address for cancellation. <br> <br> April, received a statement claiming my service has been suspended and I owe R 1200. Again phone the call centre and held for 40 minutes and was told that they have no trace or any evidence of my cancellation request!! They gave me the same email address to send the cancellation request to!<br> <br> Pathetic. Refuse to pay outstanding amount!