Cancellation Request and Refund *** / ***

<p>I contacted Telkom on the 22nd of February to cancel a month to month contract that expired its 2 years in November 2016. No one contacted me to continue as a month to month. I was overcharged by R6000 in the months of December,January and February. They responded to my email on Feb 23rd "Kindly be advised that Case Ref. No: ********** 8 has been logged as per the request in question.". I just checked my statement and they debited my another R1176.00. I want my money back as well as the over charged amounts. I have contacted them several times and the email address they supp**** me is full and not accepting any more emails. I cannot call them as I am not in SA at the moment. I will only be back April 9th but again that is going to be another month's run around. Please can you help in solving this matter.</p>