1 reviews | Active since Mar 2009
Cancellation recap
<p>Hi. I just spoke to yet another *********** consultant of yours called Mduduzi on the Chat service. All I want to know is:</p> <p>1) WHEN (not HOW MUCH or WHERE) should I contact Telkom to find out how much I owe Telkom once this contract expires this month? Is it on the day it expires or a day or so after the contract expiry date or what?</p> <p>2) Will my number be converted into a prepaid number as requested with the cancellation instruction or what?</p> <p> </p> <p>That's all I want to know. The chat with Mduduzi was not supposed to turn into the ugly conversation we ended up having. </p> <p> </p> <p>I seriously cannot wait to be out of this contract. </p>
Hello pooja
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello pooja
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi Pooja,
Kindly be advised order ***A for your number to be converted to prepaid has been submitted & will be effective 2017/06/23.
Regards
Sifiso
Telkom Social Media Team.
Best regards,
Hi Pooja,
Kindly be advised order ***A for your number to be converted to prepaid has been submitted & will be effective 2017/06/23.
Regards
Sifiso
Telkom Social Media Team.
Best regards,
Okay. Thanks. That answers the 2nd part of my query. Kindly advise when do I need to contact you to confirm the final amount due to you in order to wrap up this contract.
Okay. Thanks. That answers the 2nd part of my query. Kindly advise when do I need to contact you to confirm the final amount due to you in order to wrap up this contract.
Hi you still haven't answered the 2nd part of my query above. Kindly advise when will the final amount reflect to arrange payment?
Hi you still haven't answered the 2nd part of my query above. Kindly advise when will the final amount reflect to arrange payment?
