Cancellation query

<p>My parents cancelled their telephone and they are still being billed for the telephone, yet the telephone does not work.</p> <p>My parents faxed the forms through, however they are still being billed.</p> <p>My parents went to the telkom store in adderly street CAPE TOWN and they told my parents "don't come here" call the call centre.</p> <p> </p> <p>My parents are pensioners and they are being billed even though they cancelled the telephone account.</p> <p> </p> <p> </p> <p> </p> <p> </p>