TM
Tshego M
1 reviews | Active since Jun 2015
06 Mar 2018, 15:31
Cancellation query
I am sick and tired of this back and forth with Telkom. Can I please get confirmation that my accaount will be indeed terminated as of the 13/03/2018. I had been informed(on the 5th of Feb 2018) that i would get a call but i had not yet received one. however, i want confirmation that this has been done and acknowledged. I do not want a month to month contract.
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Telkom's replyOfficial
30 Mar 2018, 14:55Hi Tshego-m
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our \team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply30 Mar 2018, 14:55
Official
Hi Tshego-m
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our \team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,