Cancellation Process

Good day All'

Telkom has been billing me for a number that is not in use. In 2021 Oct I went for an upgrade, I had a contract for 2 phones that I paid in full, I than upgraded to continue with only 1 number (phone), but that keep billing me every month an extra R100 for the other number that is no longer in use.

I went to telkom stores only to be given a phone to hold for to close to 30mins, I got hold of Daniel Uchegbu who requests I send a copy of my ID and number that is not in use via email on the 25th March, he has not given any feedback to date, he ignores my emails.

I have paid a total of R800 extra for no reason and Telkom is not interested in assisting me but are always quick to take my money

Can I please get my money back and this extra charge canceled 😤🤬

This is ****ing annoying now