GM
Gordon M
1 reviews | Active since Aug 2018
03 Aug 2018, 12:26
Cancellation Problems
I have been trying to cancel my lines for 2 months now as my business has closed. When we phone they say email a letter. Do that then we get a reply do it online. Did that, one month later and lines are still working. When we phone they say do it online again. You cannot do it online. Just feel like giving up.
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
10 Aug 2018, 10:08Good Morning Gordon
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply10 Aug 2018, 10:08
Official
Good Morning Gordon
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
GM
Gordon M's updateReviewer Update
18 Aug 2018, 07:39Good day
Have not received any feedback from Telkom about this. Nobody has contacted me.
GM
Gordon M's update18 Aug 2018, 07:39
Reviewer Update
Good day
Have not received any feedback from Telkom about this. Nobody has contacted me.
GM
Gordon M's updateReviewer Update
17 Sept 2018, 20:26And still NO REPLY from Telkom. And I am still being billed !!!!
This is really terrible service.
GM
Gordon M's update17 Sept 2018, 20:26
Reviewer Update
And still NO REPLY from Telkom. And I am still being billed !!!!
This is really terrible service.