Cancellation policy *****

In Jan 2022 we had an issue with our DSL internet. We logged a fault and two week later I called Telkom for an update on the fault only to be told that Telkom will NOT be repairing the cables as they were damaged due to cable theft. They advised that we cancel the contract because Telkom could not longer offer us the service. Telkom expects us to pay for two additional months as per their cancelation policy. So why are we liable to pay for a service that Telkom could not provide. We didn't want t cancel the contract - TELKOM COULD NOT PROVIDE THE SERVICE ANYMORE. Every call centre agent I have spoke to has the same story - shoving their cancellation policy in my face. So in reality I am paying Telkom for nothing. This is ****************