Cancellation pending since Decemeber (5 Months)

Since December, we have contacted Telkom over 28 TIMES to cancel two of our land lines: *** and ***).<br> <br> During the last 2 months, we have spoken to multiple \supervisors\" and each and every time, we are promised that someone would get back to us and that our account will be credited from the original date of cancellation. <br> <br> We have also visited the Telkom branch in Vaal mall and completed forms there too to get it cancelled and yet, we get billed every single month. It has come to the point where it is causing my business financial issues regarding our cash flow.<br> <br> I'm extremely frustrated that we are simply passed on after receiving reference number after reference number. We even received an sms saying that we will be contacted within 24 hours with reference number 470120 on the 4th of April and still we havent had a call. <br> <br> Now, my last resort is to take this to HelloPeter before taking legal action. <br> <br> Please help!!"