Cancellation pending for 3 month NOW!!!!

Cancelled the following services on 2016/02/16 02:57PM DSL and internet I Received confirmation on 2016/02/16 02:58PM (attached mail) I Spoke again to Telkom on the 2016/03/07 12:00PM Cherliene Brenda Oliphant *** Now I received a new account for March AND an account for the services I cancelled: DSL and internet. I Spoke to telkom again on the 2016/04/04 and launched a dispute for my account: Status open I spoke again to telkom today and my dispute was rejected, no reason was given. I have check my account and again I am billed for this service my account is now R 1,765.76. My dispute was declined and still nobody from Telkom contacted me. HOW must I resolved this if can't contact Telkom to explain my problem!