LL
Lydia L

1 reviews | Active since Jan 2014

16 Jan 2016, 08:25

Cancellation of Wifi Contract

I have cancelled my WIfi contract in July. Twice telephonically, I've emailed the cancellation form three times and I went into Greenstone's store to cancel it. But every month my account is debited. You claim on Hello Peter that you will contact me but no one did! Completely disgusted with your lack of response. But yet again you debit my account. My bank sent the debit back and blocked you from debiting my account but you changed the reference number and double debited my account! Its disgusting how you ***** from people!!!

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Replies (1)
Telkom
Telkom's reply16 Jan 2016, 09:40
Official
Hello Lydia880414,

Thank you for making contact with us


This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.

Have a great day!

Kind Regards
Keagan
Telkom Social Media Team