1 reviews | Active since Jun 2016
Cancellation of wifi 3g
<p>I have numerous contracts with Telkom and have never received such poor service like this before.</p> <p> In March 2016 I took a new contract at the Telkom store in Westwood Mall and also filled in forms to cancel my 7g wifi, I was even told that I should give 30 days notice and the cancellation will only take effect end April.</p> <p>Now end of May I was charged for the 7g wifi.</p> <p>When I called to query, I was told that it was never cancelled at the store. I have been querying this since the 31st May 2016 and today 7 June 2016, still no feedback</p> <p> </p> <p>So for the entire month of May, I was being charged for a device when I was under the impression it was cancelled and never used it.</p> <p> </p>
Good day methven
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Good day methven
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
