1 reviews | Active since Dec 2014
Cancellation of WiFi
<p>I have been struggling with Telkom since Jan 2016 to cancel my account I have gone as far to go into the walk-instore to cancel it only than they cancelled the account. On numerous occasions I have send them all correspondences to show them when I cancelled the contract now they expect me to pay for a thing I didn't use since that time. I have been spoken to different collection company for the last year and each an every time they nor Telkom comes back to you with your account. Miriam from Telkom said she will assist I must send her the communication which she received after requesting again or feedback she was disconnected. From the collectors that was requested to collect money from me was Silvia of D.C. Fourier she gave me a ref num. ********** 40001 and said she ill follow up with Telkom but never got back to me. Now I have another set of collector's from PSBU operators has no telephone etiquette after explaining to Tshepo and e-mailing him the correspondences he never come back to me to tell me the outcome. His colleague call me a week later which is Lundi by this time I told her that I am now sick and tired of them taking turn to contact me rather than to fix the situation. Not my ******'s not my circus on top of it they gave me a reference number ********** ********** 41 and she throw the phone down. For these last couple of days I didn't receive any phone calls I want the ***ards which is Telkom to contact me and rectify what is wrong.</p>
