Cancellation of Telkom taking way to long

<p>Good Day</p> <p>Please can we have a feedback on out Cancellation request witch we first requested in February, After that we waited more than 5 months without hearing anything from Telkom regarding this.<br />We then went back and requested another cancellation/Feedback on 21 June after not hearing anything from Telkom?</p> <p>A Cancellation can't take Telkom more than 5 months i mean really?</p> <p>Can someone please explain to me why this is taking so long. I've called Telkom yesterday and apparently on your system there have been no request to cancell our Broadband Data.</p> <p>At this moment we are paying every month R1800.00 ( Witch i also dont understand! we don't have a package this expensive ) just to have our Telkom Line active. We don't use our Data anymore with Telkom.....!</p> <p>Please see this as a urgent matter we can't go on like this.</p> <p>I would like someone from Telkom contacting me as soon as possible!</p> <p> </p> <p>THIS IS UNACCEPTED AND I WOULD LIKE TO HAVE FEEDBACK REGARDING THIS BEFORE FRIDAY THE 4TH OF NOVEMBER 2016 OR I WILL TAKE THIS ISSUE TO THE NEXT STEP.</p> <p> </p> <p>Im paying for something i've cancelled in Februarie 2016!!!!! not even using this service from that day!!</p> <p> </p> <p>PLEASE!!!!!!</p>