Cancellation of Telkom services not acknowledged

I called Telkom on Friday, 11 March and was advised tht I can no longer cancel my Telkom line or services via the telephone.I went online,completed the cancellations form,attached a copy of my ID and emailed it to [Email Removed] <br> <br> I have had no response,nor has my telkom.landline been disconnected (I asked that it be disconnected 13,March 2016).<br> <br> I am not going to pay for any service after 13 March 2016.<br> <br> Cancel my Telkom landline immediately as well as my 3 G data and all mobile devices.<br> <br> We have retired.<br> <br> If im not being heard,I will report you to the office of the consumer protector.<br> <br>