Cancellation of Telkom Services

Here is the message I sent Telkom today: On Friday March 3, I cancelled all my Telkom services using your website www.telkom.co.za. I was informed that a Telkom rep would contact me about this, but to date no one has contacted me. The services I cancelled effective April 6, 2023 are the land line *** and my internet service TIN***. I cancelled because I have had no internet since February 20 2023 and despite daily calls to 10210, no action was taken to remedy the problem. Between Telkom and Vumatel, you decided to cancel my fibre service. The quality of service from 10210 is unacceptably poor and thus I have now cancelled my service. I expect a credit for my internet effective from February 20, 2023 and I refuse to pay any further internet charges on TIN*** as there has been NO internet service since February 20, 2023. I have details of all the tickets raised and they are also recorded on your support system. Telkom has now lost a customer who has been with you for over 50 years.