Cancellation of Telkom Numbers out of contract

I have since 12 May been trying to cancel 3 x Telkom mobile numbers that is out of contract - need to port these to prepaid (Case nr ***7)<br> 1 x Fax, 1 x Visit to Telkom shop, 3 x calls to call centre and 2 x mails to cancellation department and I am unable to actually make contact with anybody that can assist me.<br> Last person at contact centre i spoke to this morning (Nqobile Hufini) promised to provide me with feedback by 12h00 today, and once again this did not happen.<br> <br> I needed to cancel 3 of my 5 contracts due to bad reception in the area (we work in out of city towns where Telkom has bad cell reception), but the lack of customer service tops that - i will be cancelling my remaining 2 contracts as well.