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s.heynes s.heynes

1 reviews | Active since Jun 2016

27 Jun 2016, 04:33

Cancellation of Telkom mobi contract

<p>Trying to cancel my Telkom Mobi Contract<br />by Shamiel<br />I've tried canceling this data contract now for 2 Months and still no joy, I've phoned in a number of times to request the procedure on how to cancel my contract. After following the procedure to the letter Telkom still deducted from my bank account, I've sent a cancellation request form twice already this month and twice the previous month. I was sent the incorrect Wi Fi device and contacted the Telkom customer care line and informed them about this. They arranged for upliftment 2 days later which was 3 months ago and i have called them to cancel this contract on numerous occations with every staff member i spoke to assuring me someone will call me back to confirm contract cancellation, i have still not received any call from Telkom. The package is uplifted almost 3 months ago now and my account has been debited eversince and i dont even have any of their device nor do i have a simcard from Telkom.</p> <p>Can someone please at Telkommobi assist me in canceling my contract</p> <p>Thank you</p> <p>Shamiel</p>

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s.heynes s.heynes's update27 Jul 2016, 05:02
Reviewer Update

Hello Telkom

So yet another month had past and still no feedback from anyone at Telkom, another debit has been deducted from my account and the only thing I heard from you guys was the reply to my complaint on Hello Peter...
I have never received such pathetic service from a company as huge as Telkom in my life and I will never recommend anyone to use Telkom period!

Shamiel