1 reviews | Active since Jun 2016
Cancellation of Telkom Lines
<p>Went to telkom office in Tygervalley on the 29 February 2016 to cancel 2 of the Businesslines we no longer require. I was given a form to complete and told to email it ********** together with a letter and copy of my ID. This was done and no reply.</p> <p>Went back to telkom and they it must be emailed to ********** this was now the 24 March 2016</p> <p> </p> <p>I then called MrNdaba ********** from telkom on the 29 April 2016 who advised me to email it to ********** and ********** and that he would sort it out and get back to me that same day. Needless to say nothing happened.</p> <p> </p> <p>I then we to your Telkom Office at Cape Gate who said that they would registerthe complaint and they would get back to me Reference Number 487242.</p> <p> </p> <p>Somebody called and I could not thake the call and asked them to call back at 09h00 today.</p> <p> </p> <p>NO Call - Please can somebody call me as I am paying Telkom monthly for lines I am not using - and if I don't pay the whole bill then you cut the lines that I amd using</p> <p> </p> <p>Still "NO"</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI ********** .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI ********** .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
