SR
Sanet R

1 reviews | Active since Oct 2015

27 Oct 2015, 12:08

Cancellation of Telkom line

I would like to cancel my Telkom line, but cant find a way to do so.<br> The service number 10210 forces you to hold for 30 minutes. I cant use my Telkom line, cause somehow the system does not recognise if I make a selection. <br> <br> I'm relocating in a month and need to cancel it immediately.<br> <br> There must be an easier way to do so.<br> <br> I would greatly appreciate if someone can contact me to cancel the line.

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Replies (1)
Telkom
Telkom's reply27 Oct 2015, 12:22
Official
Hello sanetroach,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM161421.

We apologise for any inconvenience caused.

Kind Regards,
Zulfah
Telkom Social Media Team