AS
Alberto S
1 reviews | Active since Jun 2013
28 Jun 2018, 12:06
Cancellation of Telkom landline!!!
I cancelled my Telkom landline on the 3 Oct 2017, i.e. ********** 912. After phoning 4 times and doing the online chat "thing", the account is still open and has not been cancelled. The account has now accumulated to over R2000 outstanding for which I am not liable but yet it is now showing up on my credit history as an outstanding account. Please fix this!!!
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Alberto S's updateReviewer Update
05 Dec 2019, 11:24This is absolutely ridiculous.... I thought this was done and credit adjustments made. I just received a call from Telkom Collection Service through Blake & Associates, their attorneys telling me I have over R2000 outstanding on my Telkom land line account. I'm not paying you people a cent as I was assured that the cancellation and credits would be done. This account was cancelled on 3 Oct (***), called them in 27 Feb 2018 (***) as I saw nothing was done and the outstanding starting accruing. Again on 1 June 2018, I reverted to online chat (Mandisa assisted me) . I sent her all the details.. still nothing... PLEASE FIX THIS!!!!!
AS
Alberto S's update05 Dec 2019, 11:24
Reviewer Update
This is absolutely ridiculous.... I thought this was done and credit adjustments made. I just received a call from Telkom Collection Service through Blake & Associates, their attorneys telling me I have over R2000 outstanding on my Telkom land line account. I'm not paying you people a cent as I was assured that the cancellation and credits would be done. This account was cancelled on 3 Oct (***), called them in 27 Feb 2018 (***) as I saw nothing was done and the outstanding starting accruing. Again on 1 June 2018, I reverted to online chat (Mandisa assisted me) . I sent her all the details.. still nothing... PLEASE FIX THIS!!!!!