1 reviews | Active since Sept 2015
Cancellation of Telkom Account
Good day Telkom
Please be advised that i have sent through a cancellation of my services on December 30th 2017 (which i have confirmation from Telkom) for Acc Number ********** 22104. You were given your 30 Days notice and last payment was due 1st February 2018 which was debited.
Why is Telkom still trying to debit my account after this date? Please be advised that should this matter not be dealt with properly and my line cancelled, i will revert this matter to the Consumer Commission.
Please advise me accordingly
Hi Gears...
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team
Hi Gears...
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Garreth
Telkom Social Media Team