Cancellation of Telephone line and ADSL

<p>I had requested Telkom to cancel my phone line and ADSL account in mid November 2016. I am not sure whether it is cancelled or not. I have sent Telkom couple of emails requesting the status but no response is received yet.</p> <p> </p> <p>I have received SMS from telkom that they have received my cancellation request. It's been almost 2 months since I had requested Telkom to canel my account. </p> <p> </p> <p><strong>but "Telkom haven't refunded my Deposit amount yet."</strong></p> <p> </p> <p><strong>Please see reference details below:</strong></p> <p><strong>Phone Number: ********** 687</strong></p> <p><strong>Reference number: ********** 34</strong></p> <p> </p> <p><strong>Kindly requesting you to refund my deposit amount ASAP.</strong></p> <p> </p> <p><strong>Regards,</strong></p> <p><strong>Shekhar Gaddam</strong></p> <p><strong> ********** 072</strong></p> <p> </p>