CANCELLATION OF SPEED LINK

Item: Telkom
Rating: 2
Author: Theresa B

We have been trying since January 2015 to cancel a speed link, which we do not have, but are being billed for. I have been to a Telkom branch personally and they sent an e-mail to an address called TOCFaxes to cancel this service, yet we are still getting an account..

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Replies (1)

Telkom's replyOfficial

21 Sept 2015, 13:59

Hello ThereB,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM147665

Regards
Luleka
Telkom Social Media Team

Telkom's reply21 Sept 2015, 13:59

Official