KB
Kim B

1 reviews | Active since Apr 2017

07 Apr 2017, 15:12

Cancellation of services | USELESS

<p>We were advised we needed to give a months notice to cancel both our ADSL and landline.</p> <p> </p> <p>Which was done on 27 February 2017, giving a full months notice - received an automatic reply (after sending it to 2 different location email addresses) that it will be done within 21 days - no one can advise on progress, we have stopped the debit order, as the constant automatic email replies say the same thing.</p> <p> </p> <p>Do you not have ONE person in your business that can assist with progress of the cancellation.</p> <p> </p> <p>ABSOLUTELY SHOCKING!</p>

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