Cancellation of services not done by Telkom even though acknowledged

I cancelled my ADSL and all internet related services on the 5th of August 2019. I received confirmation back from Telkom saying they are sorry to see me leave and that the month's notice period will end 5th of September 2019 as the services was cancelled. To date I am still getting billed for the services and had to already email the documents and proof through to them 4 times and still no resolution from Telkom.

Not recommending Telkom - they are the WORST!@!