CANCELLATION OF SERVICES

Well, needless to say, after my first report on Hello Peter, I got a response from Telkom stated that my query will be escalated to the relevant department (Reference number SM168792). Now, nearly a month later and still no contact from ANYONE at TELKOM. What do I have to do to get some service????? I have been a customer with Telkom for 15 years, but after this episode to try and cancel my line, I will NEVER use TELKOM again, even if they are the only service providers on earth. Your service stinks, or should I ask: Does Telkom have any customer relation service??? I don't think so. CANCEL MY LINE IMMEDIATELY AND SEND ME PROOF OF CANCELLATION!!! <br>