SR
Sune R
1 reviews | Active since Nov 2012
22 Jan 2016, 11:05
Cancellation of service request
I submitted a cancellation of service request on 14 January. On the same day I received an automated email stating that a service consultant would phone me back within 72 hours. <br> <br> Today is 22 January and I have not received a phone call from a service consultant. Please revert urgently with feedback.
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Telkom's replyOfficial
22 Jan 2016, 13:39Hello srossouw,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Kind Regards
Wesley
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Kind Regards
Wesley
Telkom Social Media Team
Telkom's reply22 Jan 2016, 13:39
Official
Hello srossouw,
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Kind Regards
Wesley
Telkom Social Media Team
We are very sorry for the inconvenience caused.
This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.
Should you need to contact us, please do so via email: ***.
Kind Regards
Wesley
Telkom Social Media Team