Cancellation of service not being processed

<p>I had a ADSL line installed on the 4th of November 2015, On the same day the line was faulty and I reported the problem, By the 20th of November my line was still faulty and I started receiving bills for this faulty line. I then decided to cancell the service. I sent my completed cancellation form with supporting documents to ********** and even got a response that the have received the cancellation request. </p> <p> </p> <p>Now 7 Months later I am still receiving bills for this line and after numerous calls during these 7 months it is still not resolved. </p> <p>Telkom cannot complete even the most basic of tasks, like cancelling a service.</p>