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Brendan B

1 reviews | Active since Jun 2016

19 Oct 2016, 08:18

Cancellation of Service (NO COMMUNICATION)

<p>I have been trying to cancel my Telkom line since the 3 of September, to which I have received no communication from Telkom within there so called 21 working day period. I have given them more than sufficient notice for cancellation and after about 15 phone calls, no one can tell me anything with regards to the cancellation being processed, all they tell me is that i have to wait for someone to call me.</p> <p>I feel like they are going to take there time in cancelling my account which is going to cause more costs on my side for no reason. I DO NOT NEED Telkom anymore as I am moving at the end of October and need this resolved ASAP. if I can not get a response from Telkom soon I am going to take this further with the National Consumer Commision.</p> <p>*If there is any useful Telkom representative out there I urge you to help me resolve this Immediatley.</p>

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Brendan B's update20 Oct 2016, 14:46
Reviewer Update

I was assisted and my cancellation has finally been noted I have a reference for this cancellation and a date finally.

Thanks for the assistance in getting this resolved