LB
Liezl B

1 reviews | Active since Jul 2016

15 Jul 2016, 14:27

Cancellation of service IMPOSSIBLE!!!

<p>On 5 April 2017 I sent an email to the cancellation email address as well as to ********** to cancel my phone line as I have moved abroad on the 5th of may. I got an email to say my paperwork has been received, but I still received a bill for May. Phoned up and they said that they will refund me as I have to pay prorata. Did this, only to receive another email for June. As I do not live in Sa anymore, I did a web chat and was advised to send the paperwork again. i did this, and got a bill for July! I have sent the paperwork through to various email adresses since then ********** and ********** and STILL get billed!!! I have included my UK number in all correspondance, but to date havent had any responses to my emails. I do not have a SA mobile number anymore. This is nonsense!!! Get your act together Telkom!!!!</p>

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