CANCELLATION OF SERVICE HAS NOT BEEN DONE

CANCELLATION WAS LOGGED FOR A LINE IN OCTOBER 2015, WITH THE NECESSARY RECEIPT ACKNOWLEDGEMENT.<br> NOTHING HAS BEEN DONE, PHONING DOES NOT HELP BECAUSE THEY REFER YOU TO MAILING THE CANCELLATION. STILL NO REPLY AND THE ACCOUNT IS BEING RENDERED EVERY MONTH. I CANT EVEN CALL A DISPUTE BECAUSE THERE IS STILL NO REPLY FROM THEM.<br> I AM SO FED UP WITH THESE PEOPLE. HOW DOES ONE GET HOLD OF SOMEONE TO GET THIS SORTED OUT