Cancellation of Service after 5 month not canceled

<p>My line at my old residence was requested to be canelled the 10/02/2017 which i send the cancellation form to ********** I phoned telkom 4 times already regarding this request and why the line is not cancelled. and yet there seems to be no action to cancel this line. At this stage the account shows overdue by over a R 1000 and is reflecting badly on my ITC. The reason for non payment is i am not willing to pay for a service i do not use. </p> <p> </p> <p>Acc No: ********** 26623</p> <p> </p> <p>I have received no feedback from telkom regarding this request. </p> <p> </p>