Cancellation of service

<p>My ADSL line and phone line were disconnected for a "48 hour upgrade" in August last year . 2 weeks later I was still awaiting reconnection, and after much nagging and complaining, decided to cancel the service as there are plenty of other service providers out there. My account was paid up to date but they had the audacity to charge me a cancellation fee. I wasn't aware I even had a contract to warrant a cancellation fee, but if that was the case, they actually terminated the service. I am being harrassed on a daily basis by a debt collection company with the threat of being black listed.They won't get a cent out of me.</p>