AJ
Annemarie J
1 reviews | Active since May 2016
06 May 2016, 08:33
Cancellation of service
Good day - we requested for a line to be cancelled in February and still it is not done. Telkom charges me every month for that line which we do not use. The one line that we do use, we paid for, but because I refuse to pay the other line until it is sorted out, Telkom cut off my line that I do use. It is really a struggle and I do not find any joy from them and all that I can do is phone their customer service and they do not help. I am going to cancel my services if I do not get any response / help.
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Replies (1)AJ
Annemarie J's updateReviewer Update
16 May 2016, 09:04I am still struggling to get help from Telkom Customer Service and they are still billing me for a line that was cancelled in February. My line that I use is suspended due to non payment, but we paid the usage for that line. I will not pay for a line that is cancelled and that I do not use. Please can somebody assist me.
AJ
Annemarie J's update16 May 2016, 09:04
Reviewer Update
I am still struggling to get help from Telkom Customer Service and they are still billing me for a line that was cancelled in February. My line that I use is suspended due to non payment, but we paid the usage for that line. I will not pay for a line that is cancelled and that I do not use. Please can somebody assist me.