Cancellation of Service

I cancelled my Telkom service in August 2016, using all the requisite forms. I even got email confirmation that it has been received. Thereafter I made the last payments and surprize surprize, I was still being billed. Again I followed up spent hours on the phone with a consultant, provding all the evidence. Guess what happened somewhere during the course of 2017, I was phone by a debt collector (and continued to be harassed by them).

My appeal to Telkom is to please make this go away. I cancelled. I paid. I'm not paying again!