CH
Charl H
1 reviews | Active since Jul 2012
20 Apr 2016, 08:50
CANCELLATION OF SERVICE
Telkom is the worst when it comes to cancelling a service. For the last week I've been calling the call center, getting an email address to email my request for cancellation of my landline - delivery of email permanently fails.<br> Does Telkom not want people to be able to cancel their services? I'm fed up, nowhere on their website is their any option to cancel, they've closed all their offices in the Western Cape.<br> The only option is to stop paying my bill and wait for them to contact me?<br> <br> Absolutely worthless call center, no help, no wonder Telkom is going down the tubes!!!<br> I want someone to effectively assist me and cancel my service!!!
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
20 Apr 2016, 10:43Hello Atwhitsend,
This response serves as confirmation that your query has been received.
Your reference number : SM225527
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team
This response serves as confirmation that your query has been received.
Your reference number : SM225527
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team
Telkom's reply20 Apr 2016, 10:43
Official
Hello Atwhitsend,
This response serves as confirmation that your query has been received.
Your reference number : SM225527
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team
This response serves as confirmation that your query has been received.
Your reference number : SM225527
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team
