MM
Marius M
1 reviews | Active since Jan 2015
28 Jan 2015, 10:13
Cancellation of Residential ADSL line
It has been almost 2 weeks that I have been struggling to get hold of ANY Telkom Agent.<br> <br> I am trying to cancel my ADSL and Telkom services.<br> <br> When I contact the call center the call gets disconnected after holding for 50 minutes. Time and Time again.<br> <br> My e-mails also receive no response.<br> <br> Where are all the sales personnel that sold me these products / services? Can't they cancel the service?<br> <br> <br> <br> <br> <br>
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Replies (1)Telkom's replyOfficial
28 Jan 2015, 11:18Hello Mallie321,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM83732
Regards
Luleka Kewana
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM83732
Regards
Luleka Kewana
Telkom Social Media Team
Telkom's reply28 Jan 2015, 11:18
Official
Hello Mallie321,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM83732
Regards
Luleka Kewana
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM83732
Regards
Luleka Kewana
Telkom Social Media Team
