KB
Kirsten B
1 reviews | Active since Sept 2012
15 Dec 2015, 09:27
Cancellation of number
I went in store on a Saturday, last one in October or first in November to fill in paperwork to cancel my one number. Nobody has called me yet in this regard and the number is still active and therefore getting billed for something i wanted cancelled over a month ago. Please can we sort this out ASAP!!!!
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Telkom's replyOfficial
15 Dec 2015, 10:14Hello KirstyBooy,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178461
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178461
Regards
Narriman
Telkom Social Media Team
Telkom's reply15 Dec 2015, 10:14
Official
Hello KirstyBooy,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178461
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178461
Regards
Narriman
Telkom Social Media Team