cK
colleen K

1 reviews | Active since Feb 2017

10 Feb 2017, 12:56

cancellation of my waya waya service (line cut)

<p> I am your client for the past 8 years .I have ever since had a prepaid (waya waya ) .I paid for the line once a year and recharge as I need .I moved and app**** for the same service late last year, paid an amount for connection for my prepaid (waya waya service as promised ) ,to my surprise my line has been cancelled for no reason . This is really upsetting as I am a loyal Telkom client for years .Ihave tried every level of service and no one can help ,they push me to different departments . The call centre has given me an email ********** .I have been emailing and once again pushing me back to the call centre .</p> <p> </p> <p>Please I would like this to resolved and my prepaid line which I PAY ONLY ONCE A YEAR to be working as usual .</p> <p> </p> <p>Your urgent and kind attention will be highly appreciated .</p> <p> </p> <p> </p> <p> </p> <p><br /> </p>

0
Replies (2)
cK
colleen K's update22 Feb 2017, 13:37
Reviewer Update

Good day ,

I'm still awaiting your positive response .

Regards

Colleen

cK
colleen K's update28 Feb 2017, 09:13
Reviewer Update

Good day ,

I'm still awaiting your positive response .Its 2 weeks with no response .

Regards

Colleen