Cancellation of my account

I copy and paste my email conversation to more than 2 persons from telkom regarding my cancellation on my line: From: *********x Sent: 12 September 2017 06:08 PM To: ********** Subject: Kansellasie op rekening - Tel: ********** 331

Goeiedag,

Hierby aangeheg is die nodige vorms en dokumente vir die kansellasie van die Telkom rekening.

Herken ontvangs asb van die epos….. ons wag om van u te verneem

From: Nomawethu Sofisa (N) ********** Sent: 28 November 2017 03:36 PM To: ******xx Subject: RE: Kansellasie op rekening - Tel: ********** 331

Good day

Telkom apologise for any Inconvience and line wil be cancelled as I have escalated the matter to one of My Superiors

Regards Nomawethu Sofisa

From: ******x Sent: 12 December 2017 12:21 PM To: 'Nomawethu Sofisa (N)' Subject: RE: Kansellasie op rekening - Tel: ********** 331

Hi Nomawethu,

What is happening with this account? Can you please follow up…..

From: ******x Sent: 14 December 2017 11:22 AM To: ********** Subject: FW: Kansellasie op rekening - Tel: ********** 331

Hi Nomawethu,

I refer to my email on 12 Dec 2017, what is happening with the account? Can you please let me know. It is now 3 months already from the first email of cancellation…..

Please reply it is URGENT!!!!!!

From: ********* Sent: 04 January 2018 09:33 AM To: ********** Subject: FW: Kansellasie op rekening - Tel: ********** 331

Hi Nomawethu,

It is me again!! Previous email – no REPLY FROM YOU!!!!! What is going on…. I receive my account this morning regarding Dec month, please find attached account. It is officially my LAST PAYMENT on this account. It is not my problem if you and the people in accounts can’t do your work properly. For the last time from September “I AM BEGGING TELKOM” TO PLEASE END MY ACCOUNT BY TELKOM FOR NUMBER ********** 331. I’m telling you I AM NOT GOING TO PAY another sent for January!!! This is my last payment on this account, Telkom supposed to end this account by September already???? What the hell is happening with this account………

If you have time to answer this very complicated querie, I will be so happy!!!!!!

Can you please follow this up, because I dont know what to do..... this is going on for 4 months already!!! Does the people actually work there?