1 reviews | Active since Jul 2011
Cancellation of mobile data contract
There have been so many negative reviews for Telkom Mobile of late, especially on social media I thought I better share my good story, give credit where credit is due...
In December I got an SMS saying that my contract was going to end soon and I can renew, cancel or carry on month-to-month. I decided to cancel, and seeing so many unhappy Telkom Mobile complaints on social media I though I was in for a tough fight. I sent through the cancellation forms, a few weeks later I got a phone call where they did try sell me a new contract but I stuck to my guns and said no thank you, just cancel, I have just received my statement and the cancellation seems to have gone through with no hiccups, I even got a R22.83 credit as the contract was cancelled before the full month.
Now don't get me wrong, I'm still a little worried as the debit order will only go off at the end of the month, but if they stick to their statement, which in the past they have, I'm finished, done, contract ran its full term and I'm a happy customer!
Thank you Telkom Mobile for doing what you're supposed to do.
