AJ
Aadil J

1 reviews | Active since Jan 2016

11 Jan 2016, 13:26

Cancellation of mobile contract

These iditos at telkom dont seem to know how to cancel a contract or just seem disinterested in customer queries and general service.<br> <br> I submitted my cancellation documents early in December of which the consultant promised this will be cancelled before January - well its January now, and they still have not cancelled, im waiting for their cancellations department to contact me because apparently that department does not have a phone - how ironic.<br> <br> Im sitting and waiting for ages - phoned their contact center twice - sent that idiot consultant multiple emails to please contact me - but they just seem disinterested - its 2016, if you guys are unhappy with your jobs, just leave and sit at home and be useless and fat or find another one that makes you happy.<br> <br>

0
Replies (1)
Telkom
Telkom's reply11 Jan 2016, 15:15
Official
Hello aadiljoosub,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is:SM185873

Regards
Luleka
Telkom Social Media Team