CC
Charline C
1 reviews | Active since Mar 2017
05 Dec 2017, 10:05
Cancellation of LTE unresolved
I sent my cancellation form to Telkom at the end of September 2017, after giving a month notice my account was still debited the next month and I still received internet for only two weeks. After speaking to the call centre agents, supervisors and store agents they have been juggling me around with no conclusion. I'm really tired of going up and down and wasting my time, where no one can help cancel nor close my account. I have put a stop order this month as unable two pay two service providers.
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Replies (2)CC
Charline C's updateReviewer Update
19 Mar 2018, 16:29Hi Noleen,
I have not had any response from Telkom, I have cancelled this contract in September 2017 and Telkom is still billing me for this. I'm tired of trying to solve this issue. The are still billing me every month. I will not be responsible for this.
Thank you
CC
Charline C's update19 Mar 2018, 16:29
Reviewer Update
Hi Noleen,
I have not had any response from Telkom, I have cancelled this contract in September 2017 and Telkom is still billing me for this. I'm tired of trying to solve this issue. The are still billing me every month. I will not be responsible for this.
Thank you
CC
Charline C's updateReviewer Update
03 Dec 2018, 11:39Hi, Telkom has still not fixed this error and has now put me on the ITC list. I'm tired of going up and down and no one can assist with this. I have a good credit history and now because of Telkoms error I am now blacklisted. CAN SOMEONE HELP??????
CC
Charline C's update03 Dec 2018, 11:39
Reviewer Update
Hi, Telkom has still not fixed this error and has now put me on the ITC list. I'm tired of going up and down and no one can assist with this. I have a good credit history and now because of Telkoms error I am now blacklisted. CAN SOMEONE HELP??????