Cancellation of Line, and no response!

Hi,<br> I have just been hung up on by one of your members of the call centre.<br> <br> 35 minutes it took to for an answer in the call centre.<br> <br> I wish to cancel my line with Telkom as I am moving.<br> <br> I have notified Afrihost about canceling my ADSL portion. As they<br> manage it, but I want to notify you as well. They are in the process<br> of transferring the line back to Telkom. Regards is Lear30/6/15 16:43.<br> <br> I wanted the call centre operator to note my call, but she hung up and<br> would not explain the process to me. She put the phone aside and had a<br> conversation with the other call centre staff in the background. The<br> fact that this can not be done online, is very strange.<br> <br> I have e-mailed the [Email Removed] address on 30 June 2015 at 17:45 before putting this complaint here, but still no response!<br> <br> Please assist as I have given a months notice.<br>